Terms of service

Overview

Welcome to Nina Belaire. By browsing our site or placing an order with us, you agree to the terms set out below. If these terms don't work for you, please don't use the website.

Eligibility

To shop with Nina Belaire, you need to be at least 18 years old, or have the go-ahead from a parent or legal guardian. When you place an order, you're confirming that the details you've given us are accurate and that you're legally able to enter into a contract with us.

Account registration

If you set up an account with us, it's your job to keep your login details safe, and you're responsible for anything that happens under your account. Nina Belaire reserves the right to refuse service or close accounts at our sole discretion.

Products

The product images on our website are there to give you a feel for each piece, and the item you receive may vary slightly from what's pictured.

Product availability

Everything in our shop is subject to availability. If something you've ordered turns out to be out of stock after the fact, we'll get in touch to let you know and either issue a full refund or, with your approval, ship a replacement.

Pricing

All prices on the Nina Belaire site are listed in GBP and include any applicable taxes. We may change prices at any time. If a price has been listed incorrectly, we reserve the right to cancel orders placed at the wrong price and issue a full refund.

Payment methods

We accept American Express (AMEX), Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Your payment needs to be completed in full before we'll ship your order.

Order acceptance

When you place an order, you're making an offer to buy from Nina Belaire. We reserve the right to accept or decline that offer for any reason, including product unavailability, pricing errors, or suspected fraud.

Order processing and cancellation

We can only accept cancellations within 12 hours of an order being placed. After that window, your order moves into processing and ships out.

Shipping and delivery

Shipping times are estimates rather than guarantees. We can't be held responsible for delivery delays caused by carriers, customs, or anything else outside our control. You'll find the full breakdown in our Shipping Policy.

Returns and refunds

Returns and refunds are covered by our Returns and Refund Policy, which forms part of these Terms.

Errors, inaccuracies and omissions

Every now and then, content on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any of these at any time, without prior notice.

Prohibited uses

You may not use the Nina Belaire website or our products for any unlawful purpose, to break any regulations, to infringe on our intellectual property, to harass or discriminate against anyone, to submit false information, to upload viruses, or to interfere with the security features of our site.

Intellectual property

All the content on this website — including text, images, logos and designs — is owned by Nina Belaire or used under license. You can't reproduce, distribute, or otherwise use any of it without our written permission.

User-generated content

If you post comments, reviews, or any other content with us, you're granting Nina Belaire a non-exclusive, royalty-free right to use, reproduce, and publish it. You are solely responsible for anything you submit.

Third-party links

Our website may include links to third-party sites. We're not responsible for their content, accuracy, or any opinions expressed on them.

Warranty disclaimer

Our products and website are provided "as is" and "as available", with no warranties of any kind, express or implied, except where the law requires otherwise.

Limitation of liability

To the maximum extent permitted by law, Nina Belaire isn't liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability will never exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold Nina Belaire harmless from any claims, damages, losses or expenses (including legal fees) that arise from your breach of these Terms or your violation of any law or third-party rights.

Force majeure

We can't be held responsible for any failure or delay caused by events outside our reasonable control, including natural disasters, strikes, war, terrorism, pandemics, or government actions.

Severability

If any part of these Terms is found to be unlawful or unenforceable, that part will be limited or removed to the smallest extent necessary, and the remaining provisions will stay in full effect.

Termination

We reserve the right to terminate these Terms and refuse access to our website or services at our sole discretion, without notice, for any reason — including a breach of these Terms.

Governing law and dispute resolution

These Terms are governed by the laws of the Netherlands, and any disputes will be settled in the courts of The Hague, the Netherlands. If you're a consumer in the EU, you can also submit disputes through the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Changes to these terms

We may update these terms from time to time. The latest version will always live on this page, and continuing to use our website means you accept the updated terms.

Contact

Got a question about these Terms? Drop us a line at info@ninabelaire.co.uk.